Cancellation & refund policy

Cancellation

• Allowed only before dispatch
• For prepaid orders, refunds will be issued to the original payment method

Refunds

• Issued only in case of:
  ✅ Damaged product
  ✅ Wrong item delivered
• Proof required: Unboxing photo/video within 24–48 hours
• Refund processing time: 5–7 business days

Important Note:

Customised items cannot be refunded or returned unless damaged in transit.